Delivery and payment
Seller and contact
DÉNES G. DÁVID P.F.A., registered office: Județul Sălaj, Samsud, comuna Samsud, Strada Principală nr. 343, CUI: 54465056, company registration number: F2026019451000. Main activity: CAEN 4712 – Non-specialised retail sale, predominantly of non-food products. Telephone: +40 770 407 726. Email: hello@forma-studio.ro.
Production time
Production normally takes 3–5 working days after we have your order and a suitable photo; card payment must also be confirmed. If the photo needs clarification, we discuss it by email and the period starts after approval. Courier delivery time is additional.
Sameday and Easybox
We deliver within Romania to your address or chosen Easybox. Sameday describes Next Day as a minimum of 24 hours depending on destination, parcel and dispatch time, not a guaranteed 24-hour arrival. Follow the estimate through AWB tracking and Sameday notifications. The courier supplies the locker code and collection deadline; extensions depend on its terms. For missed collection, we discuss redelivery and its cost by email. Contact us for help with delays or damage.
Prices and payment
Prices and payments are in RON. The total, discounts and separate delivery charge are shown before submission; VAT is not added afterwards. Pay by card on NETOPIA's secure page or on delivery through Sameday. Easybox payment on collection is by card, not cash. The seller issues your invoice through Oblio and sends it by email.
Order cancellation
Before personalised production starts, request cancellation at hello@forma-studio.ro or through the form. We handle it by email and refund the full payment for an accepted cancellation. After production starts, we discuss each request individually by email. The request does not automatically cancel or refund an order and does not restrict statutory rights.
Complaints and disputes
For complaints, email hello@forma-studio.ro with the order number or call us. You can contact ANPC and use SAL through the official links below; access to courts and mandatory consumer rights are not restricted.
Direct contact
Withdraw from your contract here / request cancellation
Consumer protection
ANPC · Soluționarea Alternativă a Litigiilor (SAL)
Last updated: 14 October 2026.